{"id":885,"date":"2025-06-01T22:22:14","date_gmt":"2025-06-01T20:22:14","guid":{"rendered":"https:\/\/passengersrights.eu\/?page_id=885"},"modified":"2025-11-11T14:24:08","modified_gmt":"2025-11-11T13:24:08","slug":"presentar-reclamo","status":"publish","type":"page","link":"https:\/\/passengersrights.eu\/es\/presentar-reclamo\/","title":{"rendered":"Presentar Un Reclamo"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"885\" class=\"elementor elementor-885\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52cec75c elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"52cec75c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d548769\" data-id=\"4d548769\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae6a3b6 elementor-widget elementor-widget-heading\" data-id=\"ae6a3b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Presentar Un Reclamo<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d3acafb elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"2d3acafb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/passengersrights.eu\/es\/\">Inicio<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-78049b7 e-flex e-con-boxed e-con e-parent\" data-id=\"78049b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6832c55 elementor-widget elementor-widget-shortcode\" data-id=\"6832c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n    <form id=\"pcf-form\" class=\"pcf-form\" method=\"post\" action=\"https:\/\/passengersrights.eu\/wp-admin\/admin-post.php\" novalidate>\n        <input type=\"hidden\" id=\"pcf_form_nonce\" name=\"pcf_form_nonce\" value=\"50cb08923f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/885\" \/>        <input type=\"hidden\" name=\"action\" value=\"pcf_form_submit\">\n\n        <!-- Paso 1: Informaci\u00f3n del vuelo -->\n        <div class=\"pcf-step\" data-step=\"1\">\n            <h2 class=\"pcf-title\">En qu\u00e9 vuelo \u00bfel problema?<\/h2>\n            <p class=\"pcf-description\">Submit the flight number and the scheduled flight date.<\/p>\n            <div class=\"pcf-field\">\n                <label for=\"pcf-flight-number\">Flight Number<\/label>\n                <input type=\"text\" id=\"pcf-flight-number\" name=\"flight_number\" required>\n            <\/div>\n            <div class=\"pcf-field\">\n                <label for=\"pcf-flight-date\">Flight Date<\/label>\n                <input type=\"date\" id=\"pcf-flight-date\" name=\"flight_date\" required>\n            <\/div>\n            <button type=\"button\" class=\"pcf-next\">Next<\/button>\n        <\/div>\n\n        <!-- Paso 2: Tipo de problema -->\n        <div class=\"pcf-step\" data-step=\"2\" style=\"display:none;\">\n            <h2 class=\"pcf-title\">Cu\u00e1l es el problema que ha tenido con su vuelo?<\/h2>\n            <p class=\"pcf-description\">Please select one of the options to indicate what happened.<\/p>\n            <div class=\"pcf-field\">\n                <label><input type=\"radio\" name=\"problem_type\" value=\"Flight delayed\" required> El vuelo se retras\u00f3<\/label><br>\n                <label><input type=\"radio\" name=\"problem_type\" value=\"Flight rebooked\"> Vuelo reservado<\/label><br>\n                <label><input type=\"radio\" name=\"problem_type\" value=\"Flight cancelled\"> Vuelo cancelado<\/label><br>\n                <label><input type=\"radio\" name=\"problem_type\" value=\"Denied boarding\"> Denegaci\u00f3n de embarque<\/label>\n            <\/div>\n            <div class=\"pcf-buttons\">\n                <button type=\"button\" class=\"pcf-prev\">Previous<\/button>\n                <button type=\"button\" class=\"pcf-next\">Next<\/button>\n            <\/div>\n        <\/div>\n\n        <!-- Paso 3: Vuelo alternativo -->\n        <div class=\"pcf-step\" data-step=\"3\" style=\"display:none;\">\n            <h2 class=\"pcf-title\">Se le ofreci\u00f3 una alternativa o sustituci\u00f3n de vuelo?<\/h2>\n            <p class=\"pcf-description\">Si finalmente vol\u00f3 a su destino final, con otro vuelo de la reserva, por favor agregue este vuelo de estos vuelos aqu\u00ed.<\/p>\n            <div class=\"pcf-field\">\n                <label><input type=\"radio\" name=\"alternative_flight\" value=\"no\" required> No, yo NO se ofrece una alternativa de vuelo.<\/label><br>\n                <label><input type=\"radio\" name=\"alternative_flight\" value=\"yes\"> S\u00ed, me ofrecieron un vuelo alternativo.<\/label>\n            <\/div>\n            <div class=\"pcf-buttons\">\n                <button type=\"button\" class=\"pcf-prev\">Previous<\/button>\n                <button type=\"button\" class=\"pcf-next\">Next<\/button>\n            <\/div>\n        <\/div>\n\n        <!-- Paso 4: Notificaci\u00f3n de cancelaci\u00f3n -->\n        <div class=\"pcf-step\" data-step=\"4\" style=\"display:none;\">\n            <h2 class=\"pcf-title\">Cuando se le inform\u00f3 de la cancelaci\u00f3n?<\/h2>\n            <p class=\"pcf-description\">En orden a determinar si usted califica para la compensaci\u00f3n necesitamos saber cuando fueron informados de la cancelaci\u00f3n.<\/p>\n            <div class=\"pcf-field\">\n                <label><input type=\"radio\" name=\"informed_cancellation\" value=\"less_7\" required> Menos de 7 d\u00edas antes de la salida programada del vuelo.<\/label><br>\n                <label><input type=\"radio\" name=\"informed_cancellation\" value=\"7_14\"> Entre los 7 y 14 d\u00edas antes de la fecha programada de la fecha de vuelo.<\/label><br>\n                <label><input type=\"radio\" name=\"informed_cancellation\" value=\"over_14\"> M\u00e1s de 14 d\u00edas antes de la fecha programada de la fecha de vuelo.<\/label>\n            <\/div>\n            <div class=\"pcf-buttons\">\n                <button type=\"button\" class=\"pcf-prev\">Previous<\/button>\n                <button type=\"button\" class=\"pcf-next\">Next<\/button>\n            <\/div>\n        <\/div>\n\n        <!-- Paso 5: Llegada con retraso -->\n        <div class=\"pcf-step\" data-step=\"5\" style=\"display:none;\">\n            <h2 class=\"pcf-title\">Did you arrive at your final destination with a delay of at least 3 hours?<\/h2>\n            <p class=\"pcf-description\">In the case of a delay, passengers must have arrived at their final destination at least 3 hours later than scheduled in order to qualify for compensation.<\/p>\n            <div class=\"pcf-field\">\n                <label><input type=\"radio\" name=\"arrival_delay\" value=\"yes\" required> Yes, I arrived at my final destination with a delay of 3 hours or more.<\/label><br>\n                <label><input type=\"radio\" name=\"arrival_delay\" value=\"no\"> No, I did not arrive at my final destination with a delay of 3 hours or more.<\/label><br>\n                <label><input type=\"radio\" name=\"arrival_delay\" value=\"not_fly\"> He decidido no volar o arreglar mi propio transporte.<\/label>\n            <\/div>\n            <div class=\"pcf-buttons\">\n                <button type=\"button\" class=\"pcf-prev\">Previous<\/button>\n                <button type=\"button\" class=\"pcf-next\">Next<\/button>\n            <\/div>\n        <\/div>\n\n        <!-- Paso 6: Informaci\u00f3n del pasajero -->\n        <div class=\"pcf-step\" data-step=\"6\" style=\"display:none;\">\n            <h2 class=\"pcf-title\">C\u00f3mo muchos de los pasajeros eran en su reserva?<\/h2>\n            <p class=\"pcf-description\">Todos los que viajaban en la misma reserva puede ser incluido en su demanda, ya que cada pasajero tiene derecho a una indemnizaci\u00f3n.<\/p>\n            <div class=\"pcf-field\">\n                <label for=\"pcf-passengers\">N\u00famero de Pasajeros<\/label>\n                <input type=\"number\" id=\"pcf-passengers\" name=\"passengers\" min=\"1\" required>\n            <\/div>\n            <div class=\"pcf-field\">\n                <label for=\"pcf-name\">Nombre<\/label>\n                <input type=\"text\" id=\"pcf-name\" name=\"name\" required \/>\n            <\/div>\n            <div class=\"pcf-field\">\n                <label for=\"pcf-email\">Correo electr\u00f3nico<\/label>\n                <input type=\"email\" id=\"pcf-email\" name=\"email\" required \/>\n            <\/div>\n            <div class=\"pcf-field\">\n                <label for=\"pcf-phone\">Phone<\/label>\n                <input type=\"tel\" id=\"pcf-phone\" name=\"phone\" required \/>\n            <\/div>\n            <div class=\"pcf-buttons\">\n                <button type=\"button\" class=\"pcf-prev\">Previous<\/button>\n                <button type=\"submit\" class=\"pcf-submit\">CHECK COMPENSATION<\/button>\n            <\/div>\n        <\/div>\n    <\/form>\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f6f5a5b e-flex e-con-boxed e-con e-parent\" data-id=\"3f6f5a5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9a893 elementor-widget elementor-widget-heading\" data-id=\"ce9a893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comprobar mi vuelo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0361ce elementor-widget elementor-widget-text-editor\" data-id=\"a0361ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVer si usted califica para la compensaci\u00f3n de ahora en unos sencillos pasos. Esta evaluaci\u00f3n es sin compromiso y de forma gratuita. A continuaci\u00f3n, puede proceder a presentar su reclamo para que nuestro equipo de expertos puede empezar a trabajar en su caso.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6426fa4b e-con-full e-flex e-con e-child\" data-id=\"6426fa4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19af0506 elementor-view-stacked elementor-shape-square elementor-widget__width-initial elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"19af0506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plane\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tVerificaci\u00f3n de vuelo &amp; presentar un reclamo\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fbff65e elementor-view-stacked elementor-shape-square elementor-widget__width-initial elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6fbff65e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user-tie\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tComenzamos a trabajar en su reclamo\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-530742d2 elementor-view-stacked elementor-shape-square elementor-widget__width-initial elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"530742d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-piggy-bank\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRecibir la compensaci\u00f3n: \"no win, no fee\"\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Check my flight Check if you qualify for compensation now in a few simple steps. This assessment is non-committal and free of charge. Afterwards, you can proceed to submit your claim so our team of experts can start working on your case. Check flight &amp; submit claim We start working on your claim You receive [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-885","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Submit Claim - Passengers Rights<\/title>\n<meta name=\"description\" content=\"Check my flight Check if you qualify for compensation now in a few simple steps. This assessment is non-committal and free of charge. 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Afterwards, you can\" \/>\n<meta property=\"og:url\" content=\"https:\/\/passengersrights.eu\/es\/presentar-reclamo\/\" \/>\n<meta property=\"og:site_name\" content=\"Passengers Rights\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-11T13:24:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/passengersrights.eu\/wp-content\/uploads\/Flight-service.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"864\" \/>\n\t<meta property=\"og:image:height\" content=\"1152\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/passengersrights.eu\\\/submit-claim\\\/\",\"url\":\"https:\\\/\\\/passengersrights.eu\\\/submit-claim\\\/\",\"name\":\"Submit Claim - Passengers Rights\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/passengersrights.eu\\\/#website\"},\"datePublished\":\"2025-06-01T20:22:14+00:00\",\"dateModified\":\"2025-11-11T13:24:08+00:00\",\"description\":\"Check my flight Check if you qualify for compensation now in a few simple steps. 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